it did seem to at least elicit a response. You can also look for a way to contact them on this site. But he did also leave me an email, so if I get anywhere with this, I’ll let you know! I did contact the office of the President of AT&T today, and got a fairly quick reply by phone, but I wasn’t able to answer it, so he left a voicemail. It’s a horrible way to do business, since it holds no one responsible for getting things working. And since you aren’t talking to the people that actually FIX these issues, and you can’t talk to those people, there is no real incentive on anyone’s part to get this resolved. And since you can’t get a phone number and extension to call the same person back, you can’t hold the responsible for their answers or promises.
#At t uverse service how to#
I’m convinced that they have NO CLUE what is wrong or how to fix it, so they just keep giving us the same old lines over and over. Now, AT&T has stopped selling U-verse TV altogether as it seeks to push AT&T TV, according to a message on its site. When I asked what they would do if / when it DOESN’T work tomorrow, he just said they would submit another escalation ticket. Houston, TX, Ma As this AT&Ts U-verse Internet 75 service is now available in parts of Houston, TX, this brings the total number of cities with.
I also got another call back today, saying it should be fixed by tomorrow and that they will call me back between 4-5 pm est to check on it. we are about to cancel our services and go back to (shudder) Spectrum, where at least our services worked SOME of the time. AT&T has you covered with Repair appointments & more support.
#At t uverse service software#
For AT&T TV support, you can call AT&T’s customer service number at +1-80 between the hours of 8 a.m. Learn about troubleshooting tips, software support, wiring protection plans, and more. Equipment fee/Purchase options depend on the AT&T U-verse services you order. Please post here if you get a resolution to this. AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. Additional Equipment Information for AT&T U-verse High Speed Internet Customers. They won’t let us register, but require we register to use many of their services. But we can’t even access our voice mail to turn it on now, until we register. I am a cancer patient, and we rely heavily on our home phone and voice mail service. but can’t answer my question “what happens when the 5th comes and goes and it’s still not fixed?” With over 10,000 patents and nationwide coverage. I’m dealing with one specific supervisor that has called me back a few times, and he’s PROMISES it will be fixed by December 5th. AT&T Uverse Internet service is provided by AT&T, one of the oldest utility companies in the United States. It been “escalated” dozens of times, and a few supervisors have told me it is a problem with how the account was set up. lots of promises that “it will be fixed in xxx hours” or “someone will call you back at 4 pm”, but nothing ever gets fixed and seldom does anyone call back.
I’m also I’m also having the exact same problem with identical results.